Nordic Hosting AS

Terms of Service

Terms and Conditions

Service Agreement between Customer and Nordic Hosting

These terms of service apply in addition to our Privacy Policy and Data Processing Agreement.

This is an English translation of our Terms of Service. The Norwegian version is the legally binding document in case of any discrepancies.

II. The Service (excerpt — Section 2.6)

2.6 Cloud Services and Third-Party Subscriptions

Nordic Hosting offers certain cloud services, including Microsoft 365, as third-party subscriptions delivered through Nordic Hosting's partners (CloudFactory Group) and the underlying vendor (Microsoft). Nordic Hosting acts as a reseller of such services.

Service availability: Nordic Hosting is not responsible for the availability, functionality, or changes to the underlying cloud service. Microsoft's own service terms apply in addition.

Renewal and non-payment: Third-party subscriptions are renewed periodically. If payment is not received before the deadline stated in the renewal notice, the subscription will not be renewed and the customer will lose access to the service. This is not a cancellation by Nordic Hosting but a direct consequence of non-payment.

Price changes: Prices for third-party cloud services may change at the vendor's discretion. Nordic Hosting will inform the customer of price changes before the next renewal period. The 3-month/30-day notice rules in section 5.1 do not apply to price changes originating from third-party vendors; instead, such changes take effect from the next renewal period with reasonable notice.

Data processing: Customer data (name, email, organization number, address) is shared with CloudFactory Group (Denmark) and Microsoft Ireland for the purpose of provisioning and managing the cloud service. See our Privacy Policy for details.

Contact Information

Nordic Hosting AS

Address: Stasjonsvegen 21, 3800 Bø i Telemark, Norway

Organization number: 989 383 930

Email: support@nordic.hosting

Phone: +47 40 00 33 28

Privacy: privacy@nordic.hosting

For questions about privacy and personal data processing, see our Privacy Policy.

View Norwegian version (legally binding)

Changelog

Version Date Changes
1.3.7 March 20, 2026
  • New section 2.6: Cloud Services and Third-Party Subscriptions — covers Microsoft 365 and similar services delivered through partners, including renewal terms on non-payment, price changes from third-party vendors, and data processing with CloudFactory and Microsoft
1.3.6 February 26, 2026
  • New section 3.3.2: Server resources and fair use — governs customer obligations regarding shared CPU, RAM, I/O, and other server resources
  • Section 3.3.1 renamed to "Storage overuse" for clearer delineation
  • Section 8.4 (Resale) expanded to explicitly cover addon domains and subdomains
1.3.5 October 15, 2025 Previous published version